안녕하세요~ 고객님, ipTIME 기술팀 입니다.
문의하신 내용에 답변 드리겠습니다.
전화연락을 드려 안내를 도와드렸습니다.
감사합니다.
과거에 2번HDD 인식에 문제 있어 보드를 교체받았습니다.
요즘 1번HDD가 이런 오류 메시지를 보내는데요.
어떻게 해야 할까요?
시스템 IP 주소 192.168.0.34
이벤트 발생시간 2021.08.09. PM 01:16:41
이벤트 내용 하드디스크의 이상이 탐지되었습니다. [ata1.00: failed command: WRITE FPDMA QUEUED]
세부 정보 2021.08.09. PM 12:27:16 [18705.775898] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:16 [18705.800367] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.824803] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.849278] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.873731] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.898188] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.922619] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.947056] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.971585] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18705.996102] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.020638] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.045169] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.069699] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.094221] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.118764] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.143293] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.167830] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:17 [18706.192353] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18706.895628] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18706.920074] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18706.944501] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18706.968933] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18706.993444] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:18 [18707.017965] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.415819] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.440499] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.465042] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.489773] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.514296] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.538738] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.563164] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.587591] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.612021] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:19 [18708.636359] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.871661] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.896316] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.921166] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.945858] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.970723] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18709.995337] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.020028] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.044563] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.069132] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.093658] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.118227] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.142754] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.167299] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.191845] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.216369] ata1.00: failed command: WRITE FPDMA QUEUED
2021.08.09. PM 12:27:21 [18710.240938] ata1.00: failed command: WRITE FPDMA QUEUED
며칠 전부터 에러메시지가 자꾸 와서 HDD를 교체해 봤는데, 안오길래 HDD 문제였나보다라고 생각했습니다. 근데 이게 펌웨어 업데이트하고 나서 그러는거 같기도 한데, 관련있을까요? 펌웨어 업데이트 전에는 이런 문제가 안생겼는데, 업데이트 하고 며칠만에 이런 오류를 쏟아내는데, 어떻게 해야 할까요? HDD 2번은 아무 문제 없이 잘 되고 있습니다. 호환성 이슈 목록에 있는 HDD 임에도 불구하구요. 한번도 에러가 생기지 않았거든요. 그런데 잘되던 1번에 이런 에러가 자꾸 뜨네요.
몇시간 만에 다시 생기네요. HDD를 분리해서 PC에 물려서 자료 백업은 받았습니다.
HDD가 죽은거 같진 않더라구요. 다시 포맷해서 연결했는데, 메시지가 다시 날라와서 아예 방치되어 있던 노트북용 HDD 를 달아봤는데, 잘 되는가 싶더니 좀 있다가 이런 에러가 뜨네요.
[2021-08-09 17:05:23] |
